Our Awards

At Melbourne Computer Doctors, we take our customer service and computer repair abilities very seriously. As such, we are constantly looking for ways to improve the repair experience for our customers and will always offer the newest and most cost effective solutions to our clients. We are very proud of the recognition and awards we have won year after year and offer this award winning service to every single one of our customers. We love the fact that so many independent organisations have voted us to be the very best, and it is your guarantee that you will receive the fastest and friendliest service in the industry.

Take a look at all the awards that we have received, and give us a call to experience our fantastic customer service for yourself.

Year	Award Description
2014	2014 Australian Achiever Awards - Highly Recommended
2013	2013 Australian Business Quality Awards - Winner Gold Award Excellence in Customer Service
2012	2012 Australian Business Quality Awards - Winner Gold Award Excellence in Customer Service
2012	2012 Australian Customer Service Awards - Gold Award
2012	2012 Australian Achiever Awards - Winner
2011	2011 Australian Achiever Awards - Winner
2010	2010 Australian Achiever Awards - Winner
2009	2009 Australian Achiever Awards - Winner
2009	2009 Australian Customer Service Awards - Gold Award

Genuine Reviews

Tess H

Great customer service! GC Doctors fixed my laptop and were very friendly and polite. I was extremely impressed when, after being on hold to book an appointment and my phone disconnected the call, a rep called back immediately. Great work guys, thanks for your help!
Karen C

GCD was a pleasure to deal with. The technician was easily recognisable in uniform, prompt and didn't treat us like idiots. The after hours service ensured that our busy schedule was not disrupted, but also enabled us to have our computer up and running virus free within hours of making contact. Will not go anywhere else for computer problems in the future. What you are doing is perfect. I don't know why I didn't come to you sooner. Thank you - Karen
Mark R

For quick, efficient and professional service for your computer needs you can't look any further than GCD. Customer service via telephone was prompt, and they even cater for after hours inquiries. My technician arrived within the allotted time frame specified and went about his job quickly and professionally. Well worth the cost, choose Melbourne Computer Doctors!
Cheree C

I was blown away with the knowledge that Mark has, i have been to other repairers & was not given the confidence that they knew what they were doing but with Mark i had complete faith. Highly recommend Melbourne Computer Doctors
Kay

I had used Bigpond, Telstra and Gizmo over the last 3 months with no resolution. Within a few hours my problem was identified correctly and fixed ready for me to use my system with confidence - fabulous service - and would recommend GCD to relatives and friends.
Mark W

I would not hesitate to recommend Melbourne Computer Doctors. I found their online service to be of a very high standard with clear information provided. The technician who visited our home was prompt, polite and able to assist with our problem in a way that we found to be very welcoming and informative. I would definitely use their service again.
Patricia G

Our technician was patient with us as 'not-very- computer-savvy' clients, thorough and helpful. He is obviously very knowledgeable in his field and was able to come up with several ways to improve the performance of our old and slow computer
Chris J

We had a major scare when our computer completely siezed up, rendering all our attempts to recover anything impossible. Fortunately, Mark had the skills and knowledge to retrieve all our data and return our computer to us in a much tidier state than before. All our company history was intact which was a wonderful result.
Rachel I

I have not recieved service like this for a long time. We were at wits end with our computer. We were getting told different things from all different people. When i rang Melbourne Computer Doctors the man on the phone was so helpful and stated the price straight away. Within an hour the technician was at my work to pick up our laptop. He rang me an hour and a half later letting me know exactly what needed to be done and the total price. The next morning the technician dropped off the laptop back at my work. I have never recieved such great service from start to finish.
John R

Service was prompt, value for money,Technician knew what he was doing and clearly explained the issues. Very impressed with the service and the cost which was explained on initial call. Will continue to use this service.
Donald G

Your technician was very approachable and easy to talk to. I'm not exactly an Albert Einstein in this sort of technology but I understood most of what he told me.
George T

Everything was done so professionally that i would 100% use GCD again and recommend you to friends and family
Jenni H

I wouldn't hesitate to recommend Melbourne Computer Doctors to others. It has been a very efficient and positive experience.
Jean H

After making a couple of phone calls, GCD was the only service that was able to fix comp. problem the same day I needed them. All I can say is that even though I will soon be 77, and had caused most of computer problems myself!!! I was treated with respect and not like a silly old fool,so will be more than happy to use your service again if the need should ever arise.
Cathy P

The tech was professional and helpful, polite and friendly and appeared to know what he was doing.
Elizabeth A

The computer doctors have provided me with excellent service. I am not a computer whizz myself, yet I did not feel that the technician was condescending in any way, he was really helpful.
Boyd P

Would recommend your service to anyone, efficient, prompt and good value for the time spent on the job.
Janet R

Fantastic service, this was the second time I have had Mark out to fix my computer, and I will continue to do so.
Michael L

Very pleased with overall experience of having Melbourne Computer Doctors attend to our home PC repairs. Outstanding customer service from start to finish!
Shane R

Excellent service. Arrived bang on time and explained what needed to be done and fixed the problem quickly. Definitely value for money!
Sarah K

I use my computer all the time and have a lot of important data on it that I didn't want to run the risk of losing - GCD seemed like the way to go and the testimonials on the website were also very reassuring.
Kate M

I am a computer dummy & needed help cleaning up & speeding up my PC & that's exactly what I got. Life on the PC is much smoother & faster now. Thanks GCD!
Carolyn Y

I was very pleased with the prompt service and the expertise of the technician.
Cheryl R

I was extremely happy with the service provided. Melbourne Computer Doctors fitted in with my time schedule and arrived promptly.
Alan B

My technician was on time very friendly straight to work..to me he was a professional doing his job
David S

GCD provided me with excellent service and advice and I would have no hesitation in recommending them.
Graeme L

Prompt and courteous attention to my computer problem, punctuality and quality of service exceeded my expectations.